Untitled Document

Q1: Who can use Lens2?
Answer: Lens2 is suitable to clean any type of contact lens no matter is conventional or disposable lens

> Top

Q2: Can I use any types of contact lens solution with Lens2?
Answer: You can use any brand of MULTI PURPOSE solution with Lens2 except Hydrogen Peroxide Based System solution

> Top

Q3: Do I need to use Lens2 since I am wearing disposable contact lens?
Answer: If you refer to our independent lab test carefully, the studies were based on monthly disposable contact lens and it proved that effectiveness of Lens2 was similar to conventional cleaning performed by eye-care professional using proper hand-rubbing method. Moreover, Lens2 can clean every surfaces and even edges that is hard to reach by human fingers.

> Top

Q4: Is Lens2 convenient to bring along?
Answer: Yes. Lens2 is just about 100g, palm size and battery operated

> Top

Q5: Does Lens2 have any warranty?
Answer: 1 year (from date of purchase) for registered users only. Within warranty period, you just need to bring along the defect unit and proof of warranty (warranty card or user guide) to any of our dealers and you will enjoy on-the-spot-warranty exchange with a totally new unit.

> Top

Q6: Any maintenance after using Lens2?
Answer: First, You need to change 2 AAA new batteries every 1 to 2 months (if use once a day). Second, You need to change Lens2 accessories every 3 months

> Top

Q7: Why do I need to change Lens2 accessories and what is Lens2 accessories?
Answer: Lens2 accessories consists of contact lens case and Lens2 holder. It is an usual practices for eye-care professionals to advise users to change lens case every 3 months for hygiene purposes

> Top

Q8: I can't remember to change accessories.
Answer: First, we provides 1 set of 12-months-sticker in every pack of accessories. Example, if you start using the accessories on May-07, you just need to tear and stick the August sticker onto the cap of lens2 case. Second, if tick "yes" to receive our reminder in warranty card, we will constantly send you a reminder every 3 months at our cost.

> Top

Q9: Is Lens2 effective in cleaning of controlling microbes?
Answer: You can refer to our independent lab test and what our testimonials said about Lens2.

> Top

Q10: Can I use tablet, daily cleaner or saline with Lens2?
Answer: Yes. Please refer to our dealer how apply these items in Lens2

> Top